Hi I’m David from twago.com and this is my first guest article on how businesses can use the Facebook “Fan Page“ function to really reap the benefits of their social media exploits. I‘m an enthusiastic post-graduate with a passion for social media and I hope that this article will interest you!
The importance of Social Media has grown to such a degree that it is absolutely vital for a company to be pro-active in establishing themselves on various Social Media platforms. In order for businesses to engage with their customers, and advertise their products and brand successfully with the market, it is vital to create a Facebook Fan Page. As the global fashion brand GAP has found out, a Facebook Fan Page can be a source of invaluable feedback but also unbridled criticism. Over 2,000 messages left on its Facebook page has led GAP to drop its logo re-design and stick with the old iconic design. This episode shows the effects that Social Media, especially Facebook, has had on the Marketing campaigns of many companies, including global giants such as GAP.
The message was clear, if companies and businesses become ever more Social Media savvy, and with Facebook companies can receive invaluable feedback about their marketing strategies that can be the difference between success or failure.
Facebook:
The move from physical advertising to social media marketing has transformed the way in which companies market their products and brand to customers. Facebook has over 400 million users and counting, and with the release of a motion picture film based (the Social Network) on the Facebook story, its popularity and membership base can only grow. The site represents an indispensible platform for companies and businesses to reach out to potential customers.
Why market your product on Facebook?
The advantages of marketing on Facebook are numerous namely;
. 400 million users: The largest Social Media network.
. Can advertise to customers directly through your “Fan Page“.
. Fan Pages encourage interaction between your company and your customers, which in turn produces customer loyalty and satisfaction.
. The feedback is instant, compared to a long-term analysis of a traditional marketing campaign.
. Facebook provides a platform for you to create a new, modern, engaging outlook for your company. Create a good-looking page, optimizing the use of text, images and video to ensure that you acquire as many “fans“ as possible.
How can a business utilize the Facebook platform? – Business Fan pages
With the creation of a Fan Page a company gains the ability to improve the recognition of your brand directly with your desired target market on Facebook. When customers become a fan of your company (join your Fan Page), you can update them regularly with new products and new campaigns. Moreover, being able to offer them benefits (special offers) builds customer loyalty to your product and can encourage the “fans“ to invite their friends to join your page which helps expand the popularity of your company.
Here is an example of the Nike fanpage:

How can you make a fan page engaging? – Facebook Applications
When your Fan Page has been created you can upload Facebook applications (apps) to interact and advertise your product and service to your fans (customers). A Facebook application is a programme that delivers content or performs a specified function, for example there are fun apps such as the popular scrabble and farmville apps played by millions. For business purposes there are apps that can be created for your Fan Page which can really drive your Social Media Marketing into new and exciting directions.
Key apps to be deployed on your Fan Page are:
Poll:
This app is self-explanatory and provides an opportunity for your company to gain feedback from your fans on products and promotions. This invaluable feedback gives the impression to the customer that you care for their opinion and wish to involve them in your brand, whilst also providing vital information that helps organise your overall Marketing and company strategy.

Promotions:

This app will grab the attention of a customer that visits your page, by creating a promotion that will become an exciting incentive for them to become a fan of your page and invite their friends to do the same. In order to use this app you must create an account with the developer WildFire, but once the account has been created your company can follow a simple step-by-step process in determining the length of the promotion, the promotional gift that will be on offer, the rules and conditions of the promotion and so forth. However, using this app is not free, and to publish a promotional campaign through the WildFire app will cost $5, with an additional $0.99c for each day that the campaign lasts.
Video Content:

In order to increase the interactivity of your company’s Fan Page and make the page attractive to visit, it is necessary to provide some video output on your page. This venture can utilise more Social Media platforms than just Facebook, such as YouTube. The best way to place videos on your page is to take advantage of the “Youtube for Pages app“ which allows your most recently uploaded (or favourite) videos on your youtube channel to be displayed through your fan page so that the fan does not need to leave your page.
Don’t forget!
Keep updating content (either through videos, information entries, promotions, polls) to ensure that your Fan Page remains fresh and interesting to your fans. Search the millions of apps that are available on Facebook in order to configure the perfect Fan Page for your company.
Connect with JaxWorks today and their FaceBook Fan Page…Good luck!